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Oktiv Labs

Terms and Conditions

Last updated: March 2026

1. Acceptance of Terms

By accessing or using the website located at oktivlabs.com (the “Site”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to all of these Terms, do not use the Site.

These Terms apply to all visitors, users, and others who access or use the Site. Oktiv Labs LLC (“Oktiv Labs,” “we,” “us,” or “our”) reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of those changes. We encourage you to review these Terms periodically.

2. Use of This Website

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the Site. Prohibited conduct includes, but is not limited to:

  • Using the Site in any way that violates applicable federal, state, or local laws or regulations, including those of the State of California
  • Scraping, crawling, or harvesting any content or data from the Site by automated means without prior written consent from Oktiv Labs LLC
  • Transmitting unsolicited or unauthorized advertising, promotional material, spam, or any other form of solicitation
  • Attempting to gain unauthorized access to any part of the Site, its server, or any system or network connected to the Site
  • Engaging in any conduct that could damage, disable, overburden, or impair the Site or interfere with any other party's use of the Site
  • Using the Site to transmit any material that is defamatory, offensive, or otherwise objectionable

Oktiv Labs reserves the right to terminate or restrict access to the Site for any user who violates these Terms or engages in conduct we determine, in our sole discretion, to be harmful to the Site, our business, or other users.

3. Intellectual Property

All content on the Site — including but not limited to text, copy, graphics, logos, icons, images, page layout, and the overall design and “look and feel” of the Site — is the exclusive property of Oktiv Labs LLC and is protected by United States and international copyright, trademark, and intellectual property laws.

The Oktiv Labs name and tagline “From Initiative to Outcome.” are the exclusive property of Oktiv Labs LLC. Nothing on the Site grants any license or right to use any trade name, service mark, or other proprietary identifier of Oktiv Labs LLC without prior written permission.

You may view, print, or download content from the Site solely for your own personal, non-commercial use, provided that you do not modify the content and that you retain all copyright and proprietary notices. Any other use — including reproduction, distribution, republication, modification, or public display — requires the prior written consent of Oktiv Labs LLC.

4. Contact Form and Communications

The Site includes a contact form that allows you to submit inquiries to Oktiv Labs. By submitting the contact form, you represent that the information you provide is accurate and that you have the right to submit it. You agree not to use the contact form to transmit any unlawful, harassing, defamatory, abusive, threatening, or otherwise objectionable material.

Submission of a contact form does not create a client relationship, a consulting engagement, or any contractual obligation on the part of Oktiv Labs LLC. Any such relationship requires a separate written agreement executed by both parties.

Information submitted through the contact form is handled in accordance with our Privacy Policy.

5. No Professional Advice

The content on this Site is provided for general informational and marketing purposes only. Nothing on the Site constitutes legal, financial, accounting, or professional consulting advice of any kind. You should not act or rely on any information on this Site without seeking qualified professional advice specific to your circumstances.

Case studies, client results, and testimonials described on the Site reflect specific engagements and are not a guarantee of similar outcomes. Results will vary based on the nature, scope, and circumstances of individual projects.

6. Disclaimer of Warranties

THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON OR THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OKTIV LABS LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. OKTIV LABS LLC DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, Oktiv Labs LLC's warranties are limited to the minimum scope and duration permitted by applicable law.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OKTIV LABS LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF OKTIV LABS LLC FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE SHALL NOT EXCEED THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO OKTIV LABS LLC SPECIFICALLY FOR USE OF THE SITE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

8. Indemnification

You agree to indemnify, defend, and hold harmless Oktiv Labs LLC and its members, managers, employees, agents, and contractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of or access to the Site; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any content you submit through the Site.

9. Third-Party Links and Services

The Site may contain links to third-party websites or services, including but not limited to Microsoft Bookings for appointment scheduling. These links are provided solely as a convenience and do not constitute an endorsement, sponsorship, or recommendation by Oktiv Labs LLC of the linked site, its content, or the products or services offered.

Oktiv Labs LLC has no control over, and assumes no responsibility for, the content, privacy policies, terms of service, or practices of any third-party websites or services. You access and use third-party sites entirely at your own risk and subject to the terms and conditions of those sites. We encourage you to review the privacy policies and terms of any third-party sites you visit.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and protect information submitted through the Site, and sets out your rights under the California Consumer Privacy Act (CCPA). By using the Site, you consent to the data practices described in the Privacy Policy.

11. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or relating to them, their subject matter, or their formation shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located within the State of California, and you hereby consent to the personal jurisdiction and venue of such courts.

Any cause of action or claim you may have arising out of or relating to these Terms or the Site must be commenced within one (1) year after the cause of action accrues. After that period, such cause of action or claim is permanently barred, to the extent permitted by applicable law.

12. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions, which shall continue in full force and effect.

13. Waiver

No waiver by Oktiv Labs LLC of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition, or a waiver of any other term or condition. Any failure by Oktiv Labs LLC to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Oktiv Labs LLC regarding your use of the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

15. Changes to These Terms

Oktiv Labs LLC reserves the right to revise and update these Terms at any time in its sole discretion. All changes are effective immediately upon posting to the Site. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page each time you access the Site so you are aware of any changes.

Contact

Questions or concerns about these Terms? Email privacy@oktivlabs.com.